Chat & AI assistant

What it is

Every team in Aden has a built-in chat. You can message your teammates in named threads, reply to individual messages, share files as cards, and @mention people or pieces of content (tracks, albums, tours, milestones, contacts) so everyone has the same context at a glance.

Inside any thread you can also talk to Aden AI — type @AI to route a message to the assistant. It knows your team's data and can look up tracks, show milestones, list collaborators, or help plan a release without you leaving the conversation.

Organisations get their own chat too: open Chat in the organisation sidebar to message the org's members and the members of every team connected to the organisation — including chats shared with the whole organisation or with a whole connected team.

Using it

Open chat. Click the chat icon in the sidebar. The left panel lists your threads; the right panel shows the conversation.

Start from your dashboard. Both the personal dashboard and each team dashboard have a "What do you want to do?" box. Type your question, pick who can see it — Just me (a private chat where the AI assistant answers) or one of your teams (an open chat everyone on that team can see) — and send. You land on the chat page with the conversation already created and the answer streaming in. Started from a team dashboard, the chat already knows which team you're asking about, so questions about tracks, milestones, or releases don't need extra context.

Start a new thread. Click New thread, give it a name, and add team members. Threads can be team-scoped (only your team) or cross-team (invite members from other teams).

Send a message. Type in the composer and press Enter. Attach files by clicking the paperclip or dragging them in. Reply to a specific message with the reply button on hover.

@mention someone or something. Type @ and start typing — the picker shows people from across all the teams you can access (every team you're a member of plus the teams you reach through an organisation, including their members and the collaborators you've worked with), not just the current team. Type # to reference content: it lists tracks from all your accessible teams, plus the active team's albums, playlists, tours, events, milestones, and contacts. Picking an entity embeds a rich card and feeds its details to the AI if the message is addressed to it.

Talk to the AI. Type @AI (or @all to CC the whole thread plus the AI). The assistant replies in-thread with formatted text, tables, and sometimes rich cards. Use the thumbs-up / thumbs-down on any AI reply to rate the response — helpful for the team to flag issues.

Pin a thread. Hover the thread name in the sidebar and click the pin icon. Pinned threads stay at the top.

Invite someone outside the team. Use the invite attachment — the action sends an email and creates an invite card visible in the thread, tracking pending → sent → accepted / declined.